Key Shipping Details:
- Order Cut-Off Time: 14:00 GMT
- Order Handling Time: 1-3 business days (Monday to Friday)
- Shipping Time: 4-6 business days (Monday to Friday)
- Shipping Cost: Free shipping on all orders within the United Kingdom
At Hudson Grace, we’re committed to getting your picks to you as quickly and smoothly as possible. Here’s everything you need to know about our shipping process:
Order Cut-Off Time
Place your order before 14:00 GMT, and we’ll start processing it the same day. Orders placed after this time will be handled on the next business day.
Handling Time
Once your order is placed, we carefully prepare it for shipping within 1-3 business days (Monday to Friday).
Shipping Time
After processing, your order will reach you in approximately 4-6 business days (Monday to Friday).
Shipping Cost and Delivery
We offer free shipping on all orders. We deliver within the United Kingdom.
Order Delays
In rare cases, delays may occur due to unforeseen circumstances like high order volumes or courier issues. If your order is delayed, we’ll keep you updated every step of the way. Feel free to reach out to us at info@hudsongrace.co.uk with any concerns.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us immediately at info@hudsongrace.co.uk. Please include your order details and a photo of the issue, and we’ll resolve it promptly.
Order Cancellations
Orders can be canceled before they are shipped. Once your order has left our warehouse, cancellations are no longer possible, but you may return the item once it arrives.
For any questions or assistance, our team is here to help!
Contact information
Our customer service team is available Monday to Friday, from 9:00 to 17:00 GMT.
Email: info@hudsongrace.co.uk
Telephone: +447441424606
Hudson Grace is operated by REZ-ECOM LTD, a business registered in the United Kingdom.
Company Number: 15805664
Duns Number: 232288785
Address:
71-75 Shelton Street, Covent Garden
London WC2H 9JQ